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  2. FAQ

FAQ

  • What is Richie Games?
  • Creating an account
  • Is Richie Games available both on IOS and Android?
  • What are the supported rewards?
  • Are you having any technical issues?
  • Why am I unable to access my account?
  • How do I redeem my rewards?
  • My PayPal/Amazon address is different from my registered email address. What do I do?
  • Why haven’t I received my reward for completing a checkpoint?
  • I have the "Ready to Play" icon, but I haven’t received my reward for completing a checkpoint. What do I do?
  • How long does it take to process a reward claim request?
  • Can I use a VPN while on Richie Games?
  • How do referrals work?
  • Was your reward request rejected?
  • How can I receive notifications when the Reward processing is completed?
  • How can I delete my account?
  • How is Richie protecting my data?
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